Refund and Access Policy

Refund and Access Policy

Small Methods products are digital downloads. Product pages show what is included before purchase.

7-Day Launch Refund

The Chaos-to-Action Reset Kit includes a 7-day, no-questions refund. If the kit is not useful for you, ask for your money back within 7 days. You can keep the files; the goal is a clean, low-friction buying experience.

Digital Access

Files are delivered digitally through the approved checkout and delivery route after successful payment. No physical product is shipped.

Before You Buy

  • Check the product page for the exact files, format, compatibility, and use case.
  • Make sure you can open PDF files on your device.
  • Read the product page notes about what is and is not included.

Access Problems

If you cannot access a file, receive the wrong file, find a damaged file, or have a PDF compatibility issue that cannot be fixed, contact support with your order email and product name. We will help with a replacement, access fix, refund, or other appropriate resolution.

Response Time

Support messages are reviewed as quickly as possible, with a target response time of one business day.